Member Level Programme (MFEN)

This programme is aimed at Emergency Nurses working within or developing in a leadership/nurse in charge role.  It supports development towards MFEN level competency.

When:  Enrol at anytime as all webinars are recorded and available to view when you log in to the members area of the website, members will receive email invites with the live zoom links and a CPD certificate after completion of the feedback.

  • Live: Thursday evenings 19:00 to 21:00 – On-going 
  • Webinar recordings from the beginning of program are available on the members area of the website.


Programme Duration: Two hours per week over two years

Accredited Qualification(s) – currently under development.

Location: Virtual via Zoom with webinar recordings available for catch-up 24/7

Fees: £72 – Our Two year AFEN/MFEN membership

Getting started: Purchase our 2 year AFEN/MFEN membership and you will receive instant access to our AFEN/MFEN Timetable, all previous recorded webinars & the optional AFEN qualification documents via the AFEN/MFEN Timetable & AFEN Qual info tab in the top menu.

Any queries about membership or website access please contact us

Our two-year webinar programme will enable registered nurses working within emergency care to develop the theoretical knowledge and clinical skills required for Member Level competency (MFEN). This programme will be delivered through webinars and online learning.

The programme will be delivered on Thursday evenings 19:00 to 21:00 GMT/BST from (09/09/2021 to 10/08/2023) . There will be a two week break for Christmas and Easter as well as a short break between the first and second year of the programme.  Webinars will be recorded and uploaded to the Learning Management System in our members area for AFEN/MFEN members to catch-up on or review at a later date. On completion of an evaluation form following the webinar, you will receive confirmation of attendance in the form of a CPD certificate, this can be uploaded as a PDF to your own CPDme e-portfolio also included in FEN membership.

To access the programme, you will need to be a nurse registrant Plus purchase our two-year AFEN/MFEN membership with the Faculty of Emergency Nursing – either as an individual or through corporate membership from your ED. To continue to access the programme your membership must remain current. To join FEN click here.

FEN membership also includes a CPDme account with your very own e-portfolio to supplement FENLearning.

Members can also use CPDme to access more CPD webinars and online learning resources, build their own Emergency Nursing e-portfolio and store CPD evidence for NMC revalidation or work towards our own FEN competencies to achieve an optional accredited FEN qualification AFEN/MFEN (qualification accreditation fees not included in membership).

This online educational programme is designed to provide the theoretical underpinnings to achieve the MFEN level competence. If you wish to have this level of competence accredited, you will need to supplement this with background reading, engagement with additional web-based resources and undertake additional teaching and assessments in your own place of work. You will need to build a clinical portfolio of robust evidence against a set of assessment criteria in order to demonstrate necessary learning outcomes. You will need support from an assessor to sign you off an index of competencies (under development) at MFEN level whilst in clinical practice. We are also developing some assessment and portfolio tools to support this evidence.

For a nurse new to shift/section leading, it will take approximately two years to complete all the learning to gain the optional qualification. The taught programme is delivered as 2 dedicated MFEN sessions a month, attendance at the monthly Assessors workshop and attendance at the FEN monthly webinar. Provided evidence is collected throughout this period then candidates can expect to have a complete portfolio ready for submission by the end of the programme. However, completed portfolios may be submitted before this.

Should you wish to submit a portfolio for accreditation, this will incur an extra cost. The cost is calculated from the number of credits plus and administration fee. The current cost of a credit is £3.20 plus £29 administration free – this is payable on submission of the actual unit for accreditation. The qualification will provide credits on the Credit & Qualifications Framework for Wales (CQFW) which is mapped – like other European Countries – to the European Qualifications Framework (EQF). To see how qualifications can cross boundaries across the UK and Ireland the following link may be helpful: qccb-web-oct-2019.pdf (

Introduction to programmeMajor internal incidents
Role of Emergency Department shift leaderClinical assessment frameworks
Prioritising careQuality improvement processes
Organising my own workloadAudit masterclass
Organising workload of othersExcel masterclass
Managing a day shift – exerciseDebriefing
Decision-making/Problem-solvingEarly Warning Scores
Legal considerations – Capacity & consentTriage scales
Risk assessingManaging transfer of care
Policy writingPain management – getting it right
Procedure writingLearning from adverse incidents
Writing a Standard Operating ProcedureLearning from complaints
Managing challenging behaviour – patients who are cognitively impairedManaging resources available
Managing challenging behaviour – alcohol-inducedInterviewing skills
Managing challenging behaviour – drug-inducedSafeguarding members of staff
Human Factors ISafeguarding members of staff
Human Factors 2Complex needs assessment
The Art of DelegationFrequent attenders & high impact users
The Art of NegotiationChange management
Emotional & psychological reactions to sudden illness/injuryAdapting communication to your audience
Documentation & information governanceCourageous conversations
Managing conflict between staff (MPT)Equity & dignity
Managing conflict between patient & staffEnd-of-life dilemmas
Managing conflict between patients’ relatives and staffReport-writing
Stress, coping skills and resilienceEmpowering others
How to survive a night shift in charge

Course fee

£72 Two years FEN membership required, payment to be received prior to course registration.

This includes access to own FEN member CPDme e-portfolio, live weekly zoom webinars and a LMS of all past recordings of webinars.

Accreditation fee – the finalised MFEN competency units are currently under development, we will be informing members of more details when the qualification is finalised and available.

The webinar education programme is open access to AFEN/MFEN members and can be completed without submitting a portfolio but to achieve full MFEN accreditation you will need to complete a portfolio of evidence for:

Three compulsory units:

Compulsory Group A – Must complete both

Core Competencies for Working in Emergency Care Settings
Psychological Care of Patients in Emergency Care Settings

Compulsory Group B – Choose one

Care of Adults and Older People in Emergency Care Settings
Care of Children and Younger People in Emergency Care Settings

One optional units:

Care of Patients with Non-Life/Non-Limb Threatening Injuries
Care of Patients with Major Trauma
Care of Patients in the Pre Hospital Care Environment
Care of Patients in a Major Incident

Clinical assessment must be undertaken in the workplace. A portfolio of practice must be developed which will include workplace based assessments, case based discussions, annotated clinical notes, audits of notes. Once complete portfolios should be submitted to the Internal Quality Assurance Board for verification and award of qualification. (Optional fees apply for accreditation).

To access the programme of MFEN webinars please ensure you have purchased our AFEN/MFEN membership or are a corporate funded member, you will have instant access to the programme and qualification documents, you will also receive weekly invite links to the upcoming live lectures via Zoom.