Who we are
Our website address is: https://fen.uk.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Introduction
The Faculty of Emergency Nursing (FEN) is committed to protecting the privacy and security of your personal information.
This privacy notice applies to all current and former members, presenters, and non-members who make use of our services.
It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.
Data Controller
FEN are the Data Controller for the personal information that we process about you. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with Data Protection Legislation.
In the UK, Data Protection Legislation means the Data Protection Act 2018 (‘DPA 2018’), United Kingdom General Data Protection Regulation (‘UK GDPR’), the Privacy and Electronic Communications (EC Directive) Regulations 2003 (‘PECR’) and any legislation implemented in connection with the aforementioned legislation. Where data is processed by a controller or processor established in the European Union or comprises the data of people in the European Union, it also includes the General Data Protection Regulation (Regulation (EU) 2016/679) (‘EU GDPR’). This includes any replacement legislation coming into effect from time to time.
For further details on how you can contact us regarding any data protection queries, please see the Contact Us section below.
- Your Personal Data
Personal data, or personal information, means any information about a living individual (data subject) from which that person can be identified. It does not include data where any features which could identify individuals have been removed (anonymous data). We have detailed the types of individuals that we process personal data about:
Registered FEN Members
We may collect, store and use the following categories of personal information about you:
- Personal contact details such as name, title, addresses, telephone numbers, personal email addresses;
- Payment details;
- Details relating to your career such as job role, place of work and professional registration number (NMC/NMBI);
- If you apply to become aa FEN assessor, we may gather, store and use information included in a CV or cover letter, or otherwise during the application process);
Non-members who make use of our services via webinar attendance or FEN Assessor registration
- Personal contact details such as name, title, addresses, telephone numbers, personal email addresses;
- Details relating to your career such as job role, place of work and professional registration number (NMC/NMBI);
- If you apply to become an assessor, we may gather, store and use information included in a CV or cover letter, or otherwise during the application process);
Presenters
- Personal contact details such as name, title, addresses, telephone numbers, personal email addresses;
- Bank details.
- Collection of your Personal Data
We collect personal information from various sources:
- Through the membership application process;
- Directly from you through enquiry forms on our website or emails sent to us;
- Through your registration to undertake an AFEN/MFEN qualification;
- Through your registration to become a FEN Assessor;
- Via your webinar registration and associated feedback.
- Lawful Bases for Processing Personal Data
We will only use your personal information when the law allows us to do so. Most commonly, we will use your personal information in the following circumstances:
- to perform the contract we have entered into with you;
- to comply with a legal obligation; and/or,
- for our legitimate interests (or those of a third party) and where your interests and fundamental rights do not override those interests.
We may also use your information in the following circumstances, which are likely to be rare:
- Where you have given consent to the processing of your personal data for one or more specific purposes; and/or
- Where processing is necessary in order to protect your vital interests (or those of another natural person).
- Purposes for Processing Your Personal Data
We may use your data in the following ways:
| Processing activity | Lawful Basis |
| To register you as a FEN member and manage your membership | Contractual Obligation |
| To provide you with membership material, such as our membership badges and CPD certificates | Contractual Obligation |
| To register your access to your CPDme portfolio | Contractual Obligation |
| To facilitate the provision of the AFEN/MFEN qualification or Assessor Training via webinars and assessments | Contractual Obligation |
| To register you as a potential FEN assessor | Contractual Obligation |
| To facilitate payment to you for presenting services | Contractual Obligation |
| To send you communications about FEN offerings, for example newly listed webinars | Legitimate Interest (Professional Relationship) |
| To register your interest in upcoming events, such as conferences | Legitimate Interest (Professional Relationship) |
| To request feedback on your FEN membership experience | Consent |
| To register your attendance to our monthly webinars | Consent |
| If you are a FEN Assessor- to share your details with our accrediting body Agored Cymru | Consent |
- What we may need from you
We may need to request specific information from you to help us confirm your identity and to ensure that you can exercise your rights (see Your rights below), for instance, if you exercise your right to access or erase your information. This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as providing you with FEN Membership or facilitating your AFEN/MFEN qualification). We may also be prevented from complying with our legal obligations (such as to ensure the health and safety or our workers).
You will not be subject to automated decision-making.
- Third parties
It may be necessary for us to share some of your data with third parties, including third-party service providers.
We require third parties to respect the security of your data and to treat it in accordance with the law.
- WHY MIGHT MY PERSONAL INFORMATION BE SHARED WITH THIRD PARTIES?
We will share your personal information with third parties where required by law, where it is necessary to administer our relationship with you or where we have another legitimate interest in doing so.
- WHICH THIRD PARTIES PROCESS MY PERSONAL INFORMATION?
“Third parties” includes third-party service providers and contractors. Circumstances where personal data may be shared include:
- CPDme – A personalised online portfolio which all members have access to. This can be used to record your learning and development activities and store your CPD certifications.
- WordPress – We use WordPress to register webinar attendance, request feedback, collect learning outcomes and create your membership profile.
- Zoom – We use Zoom to host our webinars.
- WooCommerce and payment providers – We use WooCommerce to sell our membership and payment processors such as Paypal and Stripe.
- Royal mail – We use Royal mail click and drop to send you items, such as membership badges.
- Xero – We use Xero to process invoices when required, for example for corporate membership payments.
- Agored Cymru – We share the personal data of FEN Assessors and those completing accredited qualifications with Agored Cymru, our external examiners.
- Office 365 – We use O365 to manage and store your data securely
- We may share your information with our contractors where necessary, for example outsourced accountants and web developers.
- HOW SECURE IS MY INFORMATION WITH THIRD-PARTY SERVICE PROVIDERS?
All of our third-party service providers and contractors are required to take appropriate security measures to protect your personal information in line with our policies.
We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
- International transfers of information
Where you are based in the UK or EU and we are required to transfer your Personal Data out of the UK or EU to countries not deemed by the ICO or European Commission (as relevant) to provide an adequate level of Personal Data protection, the transfer will be based on safeguards that allow us to conduct the transfer in accordance with applicable Data Protection, such as the specific contracts containing standard data protection clauses approved by the ICO or European Commission (as relevant) providing adequate protection of Personal Data.
- Data security
We have put in place appropriate security measures to prevent your personal information from being accidently lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to our personal information to those board members, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
We have procedures to deal with any suspected data security breaches and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Further information on our security measures can be found in data protection policies.
- Data retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We maintain a list of former members, which is retained for 1 month after your membership expires.
To determine the appropriate retention period for personal data we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
- Your rights
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Under certain circumstances, by law you have the right to:
Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you.
Request the transfer of your personal information to another party.
If you would like to exercise any of these rights, please contact president@fen.uk.com using the contact details below.
- Right to withdraw consent
In the limited circumstances where we are processing your data on the basis of consent you have provided us, and we have no other legal justification or obligation to continue the processing, you have the right to withdraw your consent for that specific processing at any time.
To withdraw your consent, please contact president@fen.uk.com using the contact details below.
- Contact us
If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:
By email: membership@fen.uk.com
By post: Faculty of Emergency Nursing, 61 Bridge Street, Kington. HR5 3DJ.
By phone: 01792-721712
- Changes to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates.
Thank you for taking time to read this privacy notice.